Head Of Workforce
Hybrid- İstanbul
€4,250 - €5,167 per monthSupport & Operations
Ready to make a difference?
At bunq, we Make Life Easy for our users; when they're reaching out to us, we must be able to assist them promptly and efficiently, strengthening their trust in us 🌈 Your challenge is to understand and predict when and where our users need us and plan Operations availability accordingly, closing workforce gaps you notice as quickly as possible so that bunq can always be there for its users.
Take ownership
Lead our operational workforce to success by making data-driven decisions with a user-centric approach 🤝
- Lead our workforce management team to Get Shit Done the bunq way, meeting your goals while continuously growing
- Ensure processes are followed and our bunq-way-of-working is applied at all times
- Maintain flexibility in a scale up organisation, so you're ready to deal with unforeseen peaks at any given time
- Manage outsourced providers and big projects, such as opening a new office
This challenge is perfect for you if
- You have an extensive knowledge on strategic workforce management
- You're able to to scale up an agile workforce management system on a strategic and tactical level
- You're a problem solving enthusiast, and can prioritize and strategize your work efficiently
- You're hard on results and can enable your team to deliver them
You are an excellent communicator and speak English fluently
Your space to perform
We give you the space and the tools you need to succeed 💪🏼
🤟 Join forces with great colleagues across the globe to revolutionize banking
🌟 Make lasting impact by working on complex & exciting challenges
📚 Accelerate your career growth with bunq Academy and learning budgets
﹩ A competitive gross monthly base salary between €4,250 - € 5,167
🎯 Bonus potential based on the impact you make
💸 Monthly contributions to your phone and internet bills
💻 A Macbook to keep with you while you're with us
👩💻 Working hybrid & earn Digital Nomad perks over time
🚌 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳)
🍪 Lunch and snacks at the office, vegan options included
🚴♀️ Stay fit & healthy with a Multisport gym card
⚕️ Private health insurance, just in case
🍻 Friday drinks, team events, and other celebrations - bunq style!
- İstanbul
or
- İstanbul
Thank you!
Your submission has been received, we'll send you an email shortly. Good luck 💪
Good to know
Your journey
How do you become a bunqer? It all starts with a few quick tests that allow us to determine if bunq is a fit for you. If the results show that we’re a match on these fronts, we take it a step further and explore specific roles together. Before we decide on making you an offer, you’ll get a chance to show your skills on your Get Shit Done day.
What to expect from the tests
To kick off your application, we’ll first help you check if bunq is the right environment for you to succeed. Our bunq assessment takes approximately 30 minutes and includes 2 tests: an abstract reasoning test and a personality test (MBTI). If we match here, we’ll move on to the next test - this is related to your skills, and differs per role.
