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Senior CRM Specialist

Hybrid
  • Sofia
BGN 74,128 - BGN 98,837 per yearMarketing

Ready to Get Shit Done?

Our challenge is to provide a flawless experience to our users, even after they've joined bunq 🌈 This is your chance to Make Life Easy for our users by helping us understand their behavior, and designing a CRM journey they will want, and need.

Do you have what it takes to make a difference?

Then kickstart your application by taking our test - and see if bunq is the right place for you 🚀


Take ownership

As a Senior CRM Specialist for our Signup team, you will be creating a cohesive, and engagement journey for our users as they walk through their onboarding journey 🙌🏻 Your ownerships will be:

  • Tailoring how we communicate our warm welcome to our users based on what segment they are in - the best messages are written right, at the right time, through the right channels
  • Guiding our users' journey in understanding what value bunq can bring, and how bunq can help them reach their financial goals in their trial month 🌳
  • Communicating the transition between the 1-month trial period to paid plan, helping users choose what works best for them 

This challenge is perfect for you if

  • You're a great communicator in English 🇬🇧
  • You have interacted with the following tools: Braze, Hubspot, Salesforce, Mixpanel 
  • You have an affinity with CRM marketing within tech 💻
  • You're not new to the world of B2C 
  • You're creative, and out-of-the-box thinking doesn't scare you 
  • Excellent track record in pulling insights from data 📈


Your space to perform

We give you the space and the tools you need to succeed 💪🏼

🤟 Join forces with great colleagues across the globe to revolutionize banking

🌟 Make lasting impact by working on complex & exciting challenges

📚 Accelerate your career growth with bunq Academy and learning budgets

﹩ A competitive base salary between lev74,128 - lev98,837

🎯 Bonus potential based on the impact you make

💸 Monthly contributions to your phone and internet bills

💻 A Macbook to keep with you while you're with us

👩‍💻 Working hybrid & earn Digital Nomad perks over time

🚌 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳)

🍪 Lunch and snacks at the office, vegan options included

🚴‍♀️ Stay fit & healthy with a Multisport gym card

⚕️ Private health insurance, just in case

🍻 Friday drinks, team events, and other celebrations - bunq style!

Hybrid
  • Sofia
BGN 74,128 - BGN 98,837 per year
Marketing

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Hybrid
  • Sofia
BGN 74,128 - BGN 98,837 per year
Marketing

Good to know

Your journey

How do you become a bunqer? It all starts with a few quick tests that allow us to determine if bunq is a fit for you. If the results show that we’re a match on these fronts, we take it a step further and explore specific roles together. Before we decide on making you an offer, you’ll get a chance to show your skills on your Get Shit Done day.

What to expect from the tests

To kick off  your application, we’ll first help you check if bunq is the right environment for you to succeed. Our bunq assessment takes approximately 30 minutes and includes 2 tests: an abstract reasoning test and a personality test (MBTI). If we match here, we’ll move on to the next test - this is related to your skills, and differs per role.