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Quality Analyst Compliance Operations

Hybrid
  • Istanbul
ā‚¬17,000 - ā‚¬21,000 per yearSupport & Operations

Ready to make a difference?

We promise our users a safe and hassle-free banking experience, who expect a prompt and accurate decision when their transactions are being reviewed šŸŒˆ Your mission is to empower our Support Team to continuously grow in solving all compliance-related issues our users might face, by providing them with feedback on the quality of their work, while implementing structural fix on repetitive gaps you'll spot šŸš€


Take ownership

Make Life Easy for our users by makingĀ data-driven decisions with a user-centric approach šŸ¤

  • Be on the look out, putting your research and analytic skills to work, to constantly improve our user's experience
  • Turn the data you collect into insights that you can use to boostĀ the quality of our Compliance operations
  • Provide constructive feedback to Support agents to help them grow
  • Coordinate with training and other operational teams

This challenge is perfect for you if

  • Compliance and AML hold no secret to you
  • You have a strong analytical mindset
  • You can research and analyze data to come up with fact-based solutions
  • You speak English fluently and have strong communication skills, while showing empathy


Your space to perform

We give you the space and the tools you need to succeed šŸ’ŖšŸ¼

šŸ¤Ÿ Join forces with great colleagues across the globe to revolutionize banking

šŸŒŸ Make lasting impact by working on complex & exciting challenges

šŸ“š Accelerate your career growth with bunq Academy and learning budgets

ļ¹© A competitiveĀ gross monthly base salary between ā‚¬1,417 -Ā ā‚¬1,750

šŸŽÆ Bonus potential based on the impact you make

šŸ’ø Monthly contributions to your phone and internet bills

šŸ’» A Macbook to keep with you while you're with us

šŸ‘©ā€šŸ’» Working hybrid & earn Digital Nomad perks over time

šŸšŒ Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices šŸŒ³)

šŸŖ Lunch and snacks at the office, vegan options included

šŸš“ā€ā™€ļø Stay fit & healthy with a Multisport gym card

āš•ļø Private health insurance, just in case

šŸ» Friday drinks, team events, and other celebrations - bunq style!

Hybrid
  • Ä°stanbul
ā‚¬17,000 - ā‚¬21,000 per year
Support & Operations

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Hybrid
  • Ä°stanbul
ā‚¬17,000 - ā‚¬21,000 per year
Support & Operations

Good to know

Your journey

How do you become a bunqer? It all starts with a few quick tests that allow us to determine if bunq is a fit for you. If the results show that weā€™re a match on these fronts, we take it a step further and explore specific roles together. Before we decide on making you an offer, youā€™ll get a chance to show your skills on your Get Shit Done day.

What to expect from the tests

To kick off Ā your application, weā€™ll first help you check if bunq is the right environment for you to succeed. Our bunq assessment takes approximately 30 minutes and includes 2 tests: an abstract reasoning test and a personality test (MBTI). If we match here, weā€™ll move on to the next test - this is related to your skills, and differs per role.