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Customer Guide (German) - Turkey

Maslak, Istanbul€1,000 - €1,150 per monthSupport & Operations

Ready to make a difference?

Use your communication power and problem-solving skills to Make Life Easy for our users, provide them the best support by solving every single online ticket. Up for the task? Kick off your application by taking our assessment and find out if bunq is your perfect match!


Take ownership

Have a user-centric approach in dealing with every single online ticket and make a difference every day without telephone calls or robots involved.


  • use words, emojis and gifs to make our users happy

  • investigate and pinpoint the problem for our users and fix it

  • coordinate with 2nd line support at bunq HQ (Amsterdam)

This challenge is perfect for you if

  • You're a near-native English speaker, bonus points for French, German, Italian, Dutch or Spanish
  • You're a master at using the written word, emojis and gifs to make our users happy
  • You can listen, investigate and pinpoint the source of the problem. Then fix it.
  • You easily learn A-Z about bunq and grow your knowledge of the FinTech world
  • You're able to work in an international environment, by coordinating with 2nd line support at bunq HQ (Amsterdam)


Your space to perform

We give you the space and the tools you need to succeed.

  • Salary that grows as you grow; we offer a starting gross monthly salary between €1,000 - €1,150

  • Great colleagues that share your mindset


We’re an equal opportunity employer. No matter who you are, where you’re from, who you love, follow in faith, disability status, ethnicity or the gender you identify with (tell us your pronouns), you’re welcome at bunq.


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Your journey

How do you become a bunqer? It all starts with a few quick tests that allow us to determine if bunq is a fit for you. If the results show that we’re a match on these fronts, we take it a step further and explore specific roles together. Before we decide on making you an offer, you’ll get a chance to show your skills on your Make A Difference day. ‍

Click here for a full overview of our hiring process.

What to expect from the tests

To kick off  your application, we’ll first help you check if bunq is the right environment for you to succeed. Our bunq assessment takes approximately 30 minutes and includes 2 tests: an abstract reasoning test and a personality test (MBTI). If we match here, we’ll move on to the next test - this is related to your skills, and differs per role.